Use of the Website

  • Welcome to the website http://www.khalaifat.com owned by Khalaifat Company W.L.L. (KC), PO Box 5111, Manama, Kingdom of Bahrain. This document governs user relationship with Khalaifat Company W.L.L. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service").

  • By accessing www.khalaifat.com, user warrant and represent to the website owner that user are legally entitled to do so and to make use of information made available via the Website. When placing an order user undertake that all details user provide to us are true and accurate, that user are an authorized user of the credit or debit card used to place user’s order and that there are sufficient funds to cover the cost of the goods. If user is under 18 but at least 15 years of age, user must present this Agreement to user’s parent or legal guardian. Children under the age of 15 may not register on this site, and parents or legal guardians may not register on their behalf.

  • User will need to click the box marked "Accept" in the course of user’s purchase from our online shop to confirm user’s acceptance of these terms. If user don't accept these terms, user will not be able to order any Products from www.khalaifat.com

  • User should print a copy of these terms for future reference and user should also look at Website’s Terms of Use, which tell user how user can use www.khalaifat.com

  • Access to www.khalaifat.com is permitted on a temporary basis, and Khalaifat reserves its right to withdraw or amend the Services without notice. Khalaifat Compamy will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, Khalaifat may restrict access to some parts or this entire Website.

  • This Website may contain links to other websites (the "Linked Sites"), which are not operated by Khalaifat Company. Website has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from user’s use of them.


  • User must not misuse www.khalaifat.com User will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Khalaifat Company will report any such breach to the relevant law enforcement authorities and disclose user’s identity to them.

  • Khalaifat Company will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect user’s computer equipment, computer programs, data or other proprietary material due to user’s use of this Website or to user’s downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

  • The intellectual property rights in all software and content (including photographic images) made available to user on or through this Website remains the property of Khalaifat or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Khalaifat and its licensors. User may store, print and display the content supplied solely for user’s own personal use.

  • User are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to user or which appears on this Website nor may user use any such content in connection with any business or commercial enterprise.

  • The content of this website is subject to Bahrain copyright law and International copyright laws, and Khalaifat Company owns a copyright in the selection, coordination, arrangement, modification and derivative matter of the content.

Terms of Sale

By placing an order user are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Khalaifat Contract

When user places an order, user will receive an acknowledgement e-mail confirming receipt of user’s order: this email will only be an acknowledgement and will not constitute acceptance of user’s order. A contract between user and Khalaifat will not be formed until Khalaifat sends confirmation by e-mail that the goods which user ordered have been dispatched to user. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Pricing and Availability

  • Khalaifat lists availability information for products on the Website. Please note that the stock situation changes dynamically, user will be informed by e-mail if any product(s) user have ordered is/are out of stock for any reason and an estimated availability date will be provided. Upon the billing of user’s Product ordered, user shall receive a confirmation text confirming the dispatch of the product(s) to user’s address as specified on user’s Order (“Confirmation Text”). The Order shall be deemed as accepted by Khalaifat on receipt of Confirmation Text.

  • All prices quoted at www.khalaifat.com are net prices, to which the appropriate prescribed sales tax must be added. Unless otherwise agreed, the prices are ex works, of Khalaifat Company warehouse, Bahrain are exclusive of all taxes, duties, and delivery costs.

  • Price may sometimes differ between Khalaifat Stores and www.khalaifat.com; user will be charged the price on the www.khalaifat.com site. Khalaifat Company is under no obligation to honour any in-store price or promotion in the event that it differs from those on the Website. Prices may be altered without prior notice owing to stock availability.

  • With regards to pricing, Khalaifat Company reserves the right to change prices for products displayed at/on the www.khalaifat.com at any time, and to correct pricing Khalaifat that may inadvertently occur. If user’s credit card has already been charged for the purchase and user’s order is cancelled, Khalaifat Company will issue a credit to user’s credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to user’s account.

  • It is agreed that the Prices are inclusive of Value Added Tax (VAT). Where VAT is payable by Khalaifat Company the agreed consideration for the supply shall include the amount of VAT payable applicable at the prevailing rate at the time the supply is made as a result of applicable legislation in the Kingdom of Bahrain.

  • Unlike credit or debit cards, Promotional Codes used on Digital Coupons are debited at the time an order is placed. Digital Coupons or gift Voucher will automatically be redeemed to purchase totals, up to the total purchase amount. Digital Coupons or Gift voucher must be used prior to their noted expiration date and within a single transaction.

Shipping, Delivery and Installation

  • Khalaifat Company Shipping and Delivery Policy, sets out how www.khalaifat.com will deal with the orders for delivery and shipping, can be found at Shipping and Delivery Policy in this Website. By using this Website, user consent to the processing described therein and warrant that all data provided by user is accurate.

  • Khalaifat Company Installation manual, sets deals with the installation procedures for products where such process is applicable. More details can be found at Installation Manual in this Website.


  • Upon receiving user’s order, we carry out a standard authorization check on user’s payment card to ensure there are sufficient funds to fulfil the transaction. user’s card will be debited upon authorization being received. The monies received upon the debiting of user’s card shall be treated as a deposit against the value of the goods user wish to purchase. Once the goods have been dispatched and user have been sent a Confirmation Text the monies paid as a deposit shall be used as consideration for the value of goods user have purchased as listed in the confirmation email.

  • If user is not comfortable in making an online payment on Khalaifat Company, user can opt for the Cash on Delivery (COD) payment method instead. With COD user can pay in cash at the time of actual delivery of the product at user’s doorstep, without requiring user to make any advance payment online. Read the Shipping and delivery Policy

  • Alternatively, user can also place an order online and avail the Store Pickup facility by collecting the ordered items in any of the specified Khalaifat Stores. Store Pickup facility cannot be clubbed with COD.

Refund, Exchange & Cancellation Policy

Our Refund, Exchange & Cancellation Policy, which sets out the procedure and requirements for exchange, return and repair, can be found in the Refund, Exchange & Cancellation Policy in this Website. By using this Website, user consent to the terms the said policy described therein.

Warranty Terms & Conditions

  • The manufacturer limited warranty begins on the original date of purchase and is valid only for the products where manufacturer warranty is specified on the item description on the website. To apply for this warranty service, user must contact the manufacturer for problem determination and service procedures. Warranty service can only be performed by the manufacturer’s authorized service centre. The original dated bill of sale/invoice receipt must be presented upon request as proof of purchase to the manufacturer.www.khalaifat.com is not responsible for re-issuing new bill since the original copy has already been issued.

  • Free gifts given with any of the Product purchased from the Website will not be exchanged and/or covered under any kind of warranty.

  • Warranty is applicable within the limits of Kingdom of Bahrain only unless specified otherwise in the warranty card or on the Website. Khalaifat will only be the facilitator of this service and primary responsibility for warranty service rests with the brand/manufacturer/ distributor.

  • In the case the product is defective and/or requires repair, it is user’s responsibility to deliver the product, at user’s cost, to Khalaifat designated collection centres in selected Khalaifat Showrooms and Service Centre in the Kingdom of Bahrain. For product which has onsite warranty support, user can call the call centre & register the complaint for onsite service. Please visit Refund, Exchange & Cancellation Policy for details of how to return them and details of replacement and refund policy. For selected products with international warranty user can refer to the international warranty card.

  • Other than what is provided by the brand/manufacturer/distributor, Khalaifat hereby expressly disclaims any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted (including product information and/or specifications) on the Website.

  • Repairs are not accepted if the serial number on the product is unknown or tampered with.

  • The Products purchased from Khalaifat also carry product insurance. More details can be found in Insurance Policy in this Website.

Disclaimer of Liability

  • The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Khalaifat and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

  • www.khalaifat.com has taken care to describe and show products as accurately as possible. Despite this, products may vary from their descriptions, product images are for representation purposes only and may vary slightly from the actual product. If there is anything that user do not understand, or if user wish to obtain further information, please contact customer services (see point 14 below for contact details). Descriptions/performances of products stated against each are based on the catalogue and technical literature printed by the manufacturers/agent. Therefore, the write up provided against each product is not that of www.khalaifat.com and subject to change without prior notice.

Linking to this Website

User may link to www.khalaifat.com provided user do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but user must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. User must not establish a link from any website that is not owned by user. This Website must not be framed on any other site, nor may user create a link to any part of this Website other than the home page. www.khalaifat.com reserves the right to withdraw linking permission without notice.

Disclaimer as to ownership of trademarks, images of personalities and third-party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Khalaifat and user should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Khalaifat.


User agree to indemnify, defend and hold harmless Khalaifat, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from user’s use this Website or user’s breach of the Terms of Service.


Khalaifat shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.


If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to user) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, user agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Applicable Law and Jurisdiction

  • By accessing and using the website; and purchasing online, user agree that user’s access and use of the Website, online purchasing is subject to these terms and conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of Kingdom of Bahrain.

  • Courts of Bahrain shall have exclusive jurisdiction on all issues arising out of any issue related to copyright, intellectual property right, liability, access, usage and purchase through the Website.

Contact Details

  • For any queries regarding user’s purchase or Terms and condition, please contact: 66737375 or user can email us at support@khalaifat.comUser might contact this helpline during the office hours, i.e. 9.00 am to 5.00 pm (Sunday to Thursday).